From curious to confident
The questions we hear most about our silk scrunchies.
Which size should I choose?
The slim scrunchie is 3 cm wide: discreet, good for fine hair, sleek ponytails and everyday wear. The large one is 5 cm wide: fuller, better for thick or long hair, loose buns and a softer look.
Will it hold thick hair?
Yes. There is a soft elastic inside the silk. Wrap it two or three times, depending on how much hair you have.
Is it gentle on hair?
Silk is smooth, so hair slides against it instead of catching the way it can on a plain elastic. There are no metal parts.
Can I sleep with it in?
Yes. It is soft with nothing hard inside, so it is comfortable for a loose overnight bun or braid.
How many do I get?
Each scrunchie is sold on its own, in the color you choose.
Is it real silk?
Yes. It is 100% mulberry silk in Grade 6A long fibre, not polyester satin. Satin is a weave, and most satin bedding is polyester; mulberry silk is a natural fibre.
How do I wash silk?
Hand wash, or use a gentle machine cycle, in cold water with a pH-neutral silk detergent, ideally in a mesh laundry bag. No bleach or fabric softener. Dry it flat or on a line out of direct sunlight, and do not tumble dry.
How long will it take to get my order?
Orders are dispatched within 0-72 hours. Delivery then takes 2-7 business days in the United States, 3-6 in Europe and 4-8 in the rest of the world. Every shipment is tracked, and you get the details at checkout and in your confirmation email.
Can I return my order?
Yes. You have 30 days from the day you receive it to return it, in its original condition and packaging. Email info@kinthouse.com and we will send you instructions.
Will I have to pay import tax?
No. KINT covers import duties and taxes on every order, so there is nothing extra to pay when it arrives.
Other questions?
Email us at info@kinthouse.com and we will be happy to help.